01 · Scope
About this policy
This Privacy Policy applies to SOBXI PRO’s app, website, and related support communications that link to this policy. “SOBXI PRO,” “we,” “us,” and “our” refer to the operator of these services.
SOBXI PRO is a stock research and paper-trading environment intended for education and practice. All quotes, charts, events, alerts, balances, positions, and orders are demonstrative, simulated, or may be delayed. The app does not connect to brokerage accounts or execute real-money trades.
Do not send brokerage credentials, bank information, government identification numbers, or other sensitive financial account details through the app or support channels. We do not need that information to provide SOBXI PRO.
02 · Information
Information that may be processed
The information available to us depends on how you use the service, the device platform, and the features you choose.
| Category | Examples | Why it is processed |
|---|---|---|
| Account and profile | Email address, display name, preferences, account identifier | Provide and manage an account where account features are available |
| Research and simulation content | Watchlists, virtual plans, journal notes, alerts, preferences, and simulated portfolio activity | Provide the workspace features you choose to use |
| Device and diagnostics | Device type, operating system, app version, language, crash records, approximate region derived from IP address | Maintain reliability, security, compatibility, and performance |
| Support communications | Your name, email, message, and attachments you choose to provide | Respond to questions, investigate issues, and improve support |
Information from third-party market data sources
The app may display market information supplied by external data providers. That content concerns securities and market activity; it is not a brokerage account record about you. Quotes, charts, news, and events may be delayed, demonstrative, or simulated.
Information we do not request
- Brokerage usernames, passwords, authentication codes, or account numbers.
- Bank account or payment-card details for deposits or withdrawals.
- Instructions to buy or sell real securities.
03 · Use
How information may be used
- Operate, maintain, and personalize the research and simulation features.
- Save settings and the content you choose to create, subject to the app’s available storage or account features.
- Send functional communications, such as security, service, or support messages.
- Diagnose errors, protect the service from abuse, and understand aggregate feature performance.
- Comply with applicable law and enforce service rules.
Where required, processing is based on performance of a service you request, our legitimate interests in operating and securing the service, your consent, or compliance with law.
04 · Sharing
When information may be disclosed
We do not sell personal information. Information may be disclosed in limited circumstances:
- Service providers: vendors that support hosting, diagnostics, communications, security, or market-data delivery, acting under appropriate contractual restrictions.
- Legal and safety reasons: when reasonably necessary to comply with law, protect rights and safety, prevent fraud or abuse, or respond to lawful process.
- Business changes: as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to applicable safeguards.
- At your direction: when you ask us to share information or intentionally use a feature that sends content to another service.
05 · Retention & security
Keeping information proportionate and protected
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, resolving disputes, maintaining security, and meeting legal obligations. Retention periods may vary by information type and how a feature is configured.
We use administrative, technical, and organizational safeguards designed to protect information. No transmission or storage method is completely secure, so absolute security cannot be guaranteed.
Avoid placing sensitive personal, financial, or brokerage information in strategy notes, journal entries, support messages, or attachments.
International processing
Service providers may process information in countries other than your own. Where required, we use recognized safeguards for cross-border transfers.
06 · Your choices
Access and control
Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of personal information, object to or restrict certain processing, or withdraw consent. You may also have the right to complain to a local data-protection authority.
Settings available in the app may let you manage alerts, permissions, and certain saved content. You can also email [email protected]. We may need to verify your request before completing it. Authorized agents may submit requests where permitted by law, subject to verification.
Device permissions
You can review or revoke app permissions through your device settings. Disabling a permission may affect a related feature.
07 · Children
Children’s privacy
SOBXI PRO is not directed to children under 13, or the minimum age required in a user’s jurisdiction. We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child provided personal information, contact us so we can review and take appropriate action.
08 · Changes
Updates to this policy
We may revise this policy as the service or legal requirements change. The updated version will show a new “Last updated” date. Where required, we will provide additional notice or request consent before a material change takes effect.
09 · Contact
Privacy questions
For questions or privacy requests, email [email protected]. For general product support, email [email protected] or use the contact page.